Upendo is a passionate banking professional with broad managerial experience and customer experience especially in Business Banking. She is a strong business leader with ability to identify opportunities and strategically position herself with a mind of making business sense out of it. Additionally, Upendo is able to lead and motivate people to high performing teams excellence in delivering on their mandates.
The Head of Branch (SME Banking), M/S. Upendo Wambua, joined National Bank November 2013. She joined the bank as Senior Manager – Business Banking and later appointed as the head of Growing Business. Upendo holds a Masters in Business Administration (Strategic Management major). In addition, she is a B.Com holder from the University of Nairobi – Finance Major from the University of Nairobi.
Prior to joining National Bank of Kenya, Upendo held several management positions at Kenya Commercial Bank group and Co-operative Bank of Kenya including County Relationship Manager – KCB Bank group, Branch Manager both at KCB group Limited and Co-operative Bank of Kenya Limited. She has over 13 years of SME Banking and Retail Banking.